This Service Schedule is governed by the terms contained in the Master Service Agreement entered by and between Emirates Telecommunications Group Company PJSC (“Etisalat”) and  (“Customer”) on (the “Agreement”).

To allow customer to exchange and access the growth of internet networks by connecting to a single platform.

This is an Internet Exchange Point and, therefore, no transit is allowed, i.e. members should not pass traffic to SmartHub IX that is destined to networks that are not part of the members of SmartHub IX community/platform. 

Internet Exchange service ensures packet routing is done in accordance with the technical standards for best effort set by the Internet Engineering Task Force (IETF). 

The following sections draft the technical requirements for connecting a member to SmartHub IX. The term 'SmartHub IX ' is used in this document to mean either the network or the IX administration, depending on the context. The term 'member' in this document refers to the member or participant connecting their device to SmartHub IX.

It is recommended that GigE and higher speed interfaces be configured as auto negotiating.

SmartHub IX can only provide fibre-optic Ethernet interfaces with bandwidths of either 100Gbps or 1Gbps. No copper-based interfaces are currently available.

The fibre-optic Ethernet ports can either be 100GE-LR or GE-LX.

• Frames forwarded to Etisalat ports shall have one of the following ether types:
  • a) 0x0800 - IPv4
  • b) 0x0806 - ARP
  • c) 0x86dd - IPv6
• Frames forwarded to a member interface on SmartHub IX shall all have the same source MAC address.
• Frames forwarded to SmartHub IX ports shall not be addressed to a multicast or broadcast MAC destination address, except for:
  • a) Broadcast ARP packets
  • b) Multicast IPv6 Neighbor Discovery (ND) packets
  • c) Traffic for link-local protocols shall not be forwarded to SmartHub IX ports except for the following:
• ARP, except for proxy ARP
• IPv6 ND 5.5. These prohibited link-local protocols include, but are not limited to, the following list: 5.5.1. IRDP 5.5.2. ICMP redirects 5.5.3. IEEE802 Spanning Tree 5.5.4. Vendor proprietary discovery protocols (e.g. CDP) 5.5.5. Interior routing protocol broad/multicasts (e.g. OSPF, IS-IS, IGRP, EIGRP) 5.5.6. BOOTP/DHCP 5.5.7. PIM-SM 5.5.8. PIM-DM 5.5.9
• DVMRP ARP traffic shall not exceed 20 packets per second, per port/VLAN
• The standard Ethernet MTU size is 1554
• To cover speeds between 1Gbps and 10Gbps, multiples of 1GigE can be configured for link aggregation
• To cover speeds between 10Gbps and 100Gbps, multiples of 10GigE can be configured for link aggregation
• For public peering, members must use IP addresses and netmasks assigned to them by SmartHub IX for peering
• IPv6 addresses (link and global scope) shall be explicitly configured and not auto-configured
• IPv6 site-local addresses shall not be used
• IP packets addressed to SmartHub IX directed broadcast address will not be automatically forwarded to SmartHub IX ports
• The standard IP MTU size is 1500

When a path is advertised with the Communities 0:8960 8960:8359 8960:8447, the Route Server will advertise this route only to AS8359 and AS8447. If the Communities 8960:8960 0:8342 0:8732 are applied on a BGP path, the Route Server will advertise it to all the connected networks except AS8342 and AS8732. Note that the applied Communities are either Open +

Exclude, or Restrictive + Include.

BGP communities are simply values attached to a route that is sent to BGP peers. These values have special meanings to the peers and cause specific actions to be taken, depending upon the values assigned. Etisalat IXP route server uses the community based filtering for prefix advertisement control, routes may not send the community to eBGP neighbors, in that case community announcement must be enabled manually.  By default community advertisement is disabling in Cisco IOS and IOS-XR, this can be enabled by using the following commands.

Capitalized words and phrases used in this Schedule, but not otherwise defined below shall have the meaning given to them in the Agreement.

Border Gateway Protocol (BGP) means the inter-Autonomous System routing protocol.

Circuit means a point-to-point transmission channel provided by Etisalat for Customer’s use for the conveyance of establishing the connectivity (Etisalat Demarcation Points).

Cross-Connect refers to cross-connects between two systems or Customer equipment and SmartHub IX equipment’s, which are provisioned within a single premise of the data Centre by using fibre or UTP cables.

Autonomous System Number Member interested in connecting to SmartHub IX to have its own ASN registered in the RIPE or other relevant public routing registry.

Internet Authorities means Roseaux IP Europeans (RIPE) from Europe, American Registry for Internet Numbers (ARIN) for the U.S. or Asia Pacific Network Information Centre (APNIC) for Asia. Africa Network Information Centre (AfriNIC) and Latin America and Caribbean Network Information Centre (LACNIC)

Service Packages means various types of service options offered by Etisalat to its customers.

Single-Homed means a host that is physically connected to one data link that is on the same network.

Multi-Homed means a host that is physically connected via multiple data links.

Service Level Agreement (SLA) means Etisalat offered guaranteed values for service offered through its network.

Committed Service means a service where customer agrees to utilize the assigned port speed.

Network Operation Center Etisalat managed and operated network operations center to monitor and report performance of the network.

Service Order Form means an order form capturing details of service type, charges (MRC & OTC) agreed by the customer for selected service sourced from Etisalat.